Our Nationwide Warranty
Our customers mean everything to us.
Our goal is simple.To do our best work for you. And every day, we work hard to achieve that goal.
The Pellman’s warranty reflects not only the confidence we have in the quality of the work we do, but also in the value we have for your confidence in us, and in your continued patronage. We take pride in your satisfaction. If you have any questions about our warranty, please let us know!
Pellman’s In-Shop Warranty:
- 3 year/36,000 mile in-house warranty on labor
- 3 year/36,000 mile (whichever comes first) warranty on non-friction aftermarket parts
- 1 year/12,000 mile (whichever comes first) warranty on factory non-friction parts due to manufacturer limitations.
Warranty does not apply to used or customer-supplied parts, or parts that have failed due to abuse. Warranty work must be performed in our shop and cannot exceed the original cost of repair. Pellman’s Automotive will not be held responsible for a rental car, hotel or other expense incurred in the event of a breakdown.
Pellman’s Worry-Free Nationwide Warranty:
- 2 year/24,000 mile nationwide warranty on labor
- 2 year/24,000 mile (whichever comes first) warranty on non-friction parts
Warranty covers most parts and services. Does not apply to used or customer-supplied parts, or parts that have failed due to abuse. Warranty work must be pre-approved through the Nationwide Program, and cannot exceed the original cost of repair. Pellman’s Automotive will not be held responsible for a rental car, hotel or other expense incurred in the event of a breakdown.
More information about our Nationwide Program
We have you covered even if you need a warranty related repair outside of the Boulder Area. In the event you need assistance on a warranty related repair when traveling beyond 25 miles from our facility, please call this toll free number (866) 588-0728 and select option 1 for warranty service. The warranty program administrator will direct you to the nearest in-network service facility to handle the warranty related repair. Please call us too as we would like to be able to assist you in this matter even if we are not performing the repair ourselves. We provide this Worry-Free Nationwide Warranty Program to you through our association with TECH-NET PROFESSIONAL AUTO SERVICE® , an elite network of thousands of professional independent automotive service facilities across North America. More details about the program and what is covered is available here.