Customer Service

Clean, Comfortable Waiting Area

Complete with natural sunlight, complimentary coffee and tea, and free HotSpot wifi.

Online Appointments, 24 Hours a Day

Fill out and submit this request, and we'll respond within one working day.

24 Hour Vehicle Drop Off

When it's more convenient to bring your car in outside of our regular business hours, you can drop your keys with us securely with our Early Bird/Nite Owl Service. We supply the envelopes - just fill one out, seal your key inside, and drop it through the specially marked slot in our door.

You can even fill out your form at home - just click here to download a copy to print out, fill in, and include in the envelope when you come by.

Free One Way Shuttle

When you bring your car in during regular business hours and need a ride back home or to work, we'll cheerfully provide it (within Boulder city limits). Simply make a shuttle appointment in advance.

Rental Car Discount

For your convenience, we've secured special rates for our customers with Enterprise and Hertz Rental Cars. You generally can rent a compact for $20 a day. They'll pick you up directly from our shop, and get you on your way in no time. Call us for more details.

Emergency Towing Services

Our preferred towing partner is Marv's Towing Service - call them directly at (303) 442-1858 for rates and information. (We cheerfully work with all towing companies, however, so feel free to use whomever you prefer!) Also, with every purchase of a premium oil change, Pellman's offers a free 120 day, Roadside Assistance Program. Click here for more details.